Managed Matrix hosting pricing
Simple monthly pricing. Pick the plan that fits your team — every plan runs on a dedicated, managed Matrix server in Germany.
Plans at a glance
| Users | Price / month | AI assistant usage | What's included | Go to checkout |
|---|---|---|---|---|
| For up to 10 users | €20 /month | $5 of model usage per month |
| Go to checkout |
| For up to 50 users | €30 /month | $10 of model usage per month |
| Go to checkout |
| For up to 100 users | €50 /month | $20 of model usage per month |
| Go to checkout |
| For up to 500 users | €75 /month | $50 of model usage per month |
| Go to checkout |
The AI budget covers the AI assistant's replies in your chats.
Included in every plan
Every MatrixHost.eu plan is a fully managed Matrix service — the same core, whatever the size.
- Synapse homeserver, managed and updated for you
- Element web client, ready to use in the browser
- Bridges to Signal, WhatsApp, Telegram, Discord, Slack and Google Chat
- EU hosting in Germany (Hetzner, Nuremberg and Falkenstein)
- Daily backups, stored on EU servers
- GDPR-compliant processing with a data processing agreement (DPA)
- Media retention: files not accessed for 365 days are deleted automatically
Billing questions
- How does the billing cycle work?
- Billing is monthly in advance, in Euros. All prices include applicable VAT, and you can pay by credit card or SEPA direct debit through Revolut.
- Can I upgrade my plan later?
- Yes. You can move to a larger plan at any time from the customer portal, and we provision the extra capacity for you.
- How do I cancel?
- The contract runs monthly and you can cancel with 14 days' notice to the end of the current billing period.
- Is VAT included?
- Yes. All prices are in Euros and include applicable VAT. Businesses with a valid EU/UK VAT number are invoiced at 0% under the reverse charge.
- Can I use my own domain?
- Yes. You can point your own web address at your Element app, so your team opens it under your own brand. Your Matrix IDs stay @user:<yourname>.matrixhost.eu.
Ready to get started?
Choose your plan and be online in a few minutes.
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