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Change your plan

Move to a bigger plan when your team grows or you need more storage.

For: the account owner (admin)

When your team grows or you need more storage or AI budget, you can move to a bigger plan in a few clicks.

Upgrade

  1. Open Billing in the portal.
  2. Under Current Plan, check your current plan.
  3. Click Upgrade to {n} Users for the plan you want (for example Upgrade to 50 Users), or Upgrade Now.
  4. Follow the payment steps.
  5. When the payment is confirmed, you receive an email, and the new plan shows under Current Plan.

The upgrade also appears in Order History.

Which plan do I need?

Users €/month Storage AI budget/month Support
10 20 50 GB $5 email
50 30 100 GB $10 priority
100 50 200 GB $20 priority
500 75 500 GB $50 dedicated
  • Count the accounts on your own server. See What counts as a user.
  • Check your storage on the dashboard under Storage Usage.
  • If you only need more AI budget for a while, a top-up may be enough. See AI budget.

A smaller plan

If you want to move to a smaller plan, contact support and tell us which plan you would like.

Related

Still stuck? Ask in the chat at the bottom right, or reply to your support email.

Last updated 2026-10-07