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Your plan and billing

Where to see your plan, what each plan includes, how renewal works and how the AI budget fits in.

For: the account owner (admin)

Everything about your plan and payments is on the Billing page of the portal.

See your plan

  1. Open Billing.
  2. Current Plan shows your plan.
  3. Next Renewal shows the date of your next renewal.
  4. Order History lists your payments.

The dashboard also shows your plan in the Plan card and your storage under Storage Usage.

The plans

Users €/month Storage AI budget/month Support
10 20 50 GB $5 email
50 30 100 GB $10 priority
100 50 200 GB $20 priority
500 75 500 GB $50 dedicated

Every plan includes end-to-end encryption, all bridges, daily backups and a custom domain. Your data is hosted in the EU (Germany), and a data processing agreement (DPA) is included.

What "users" means is explained in What counts as a user.

Renewal

Your plan renews every month. The Billing page shows your next renewal date and how renewal works. You receive an email for every confirmed payment.

AI budget

Each plan includes a monthly budget for the AI assistant (@ai on your server). The AI Usage card on the dashboard shows how much is spent and when it resets. If you need more, click Top up €5 → +$5 AI budget. Unused top-up carries over. See AI budget.

Cancelling

You can cancel at any time with Cancel Subscription on the Billing page. Cancelling has a 14-day notice period: your server stays active until then. See Cancel your subscription.

Related

Still stuck? Ask in the chat at the bottom right, or reply to your support email.

Last updated 2026-10-07